T. AKGEYİK And M. DELEN, "Profile of Perpetrators of Customer Aggression A Survey among Front Line Call Center and Retail Staff," European Journal of Management , vol.10, no.3, pp.78-84, 2010
AKGEYİK, T. And DELEN, M. 2010. Profile of Perpetrators of Customer Aggression A Survey among Front Line Call Center and Retail Staff. European Journal of Management , vol.10, no.3 , 78-84.
AKGEYİK, T., & DELEN, M., (2010). Profile of Perpetrators of Customer Aggression A Survey among Front Line Call Center and Retail Staff. European Journal of Management , vol.10, no.3, 78-84.
AKGEYİK, Tekin, And Meltem DELEN. "Profile of Perpetrators of Customer Aggression A Survey among Front Line Call Center and Retail Staff," European Journal of Management , vol.10, no.3, 78-84, 2010
AKGEYİK, Tekin And DELEN, Meltem. "Profile of Perpetrators of Customer Aggression A Survey among Front Line Call Center and Retail Staff." European Journal of Management , vol.10, no.3, pp.78-84, 2010
AKGEYİK, T. And DELEN, M. (2010) . "Profile of Perpetrators of Customer Aggression A Survey among Front Line Call Center and Retail Staff." European Journal of Management , vol.10, no.3, pp.78-84.
@article{article, author={Tekin AKGEYİK And author={Meltem DELEN}, title={Profile of Perpetrators of Customer Aggression A Survey among Front Line Call Center and Retail Staff}, journal={European Journal of Management}, year=2010, pages={78-84} }